Day-2 operations, run by the people who designed your stack.
Managed operations means your infrastructure is monitored, patched, backed up, and on call — by real engineers, not a tiered ticket queue. We watch the systems we help design, so context never gets lost in a handoff.
From 24/7 monitoring and incident response to colocation and virtualization operations, we take on the day-2 work that keeps platforms healthy — and prove it with tested restores and short response times.
The day-2 work that keeps platforms healthy.
24/7 monitoring & alerting
Metrics, logs, and synthetic checks with alert routing tuned to cut noise.
Incident response & on-call
Real engineers on a rotation, with runbooks and clear escalation paths.
Patch & vulnerability mgmt
Scheduled patching and CVE tracking so exposure windows stay short.
Backup & disaster recovery
Versioned backups with tested restores and documented RPO/RTO targets.
Colocation & hardware
Remote-hands coordination, hardware lifecycle, and capacity for your colo footprint.
Virtualization operations
Day-2 operations for Proxmox and VMware clusters — upgrades, HA, and capacity.
Onboard, define SLAs, operate, and improve.
Onboard & instrument
We inventory your systems and wire up monitoring.
Define runbooks & SLAs
We document response procedures and agree on targets.
Operate & respond
We watch, patch, back up, and respond around the clock.
Review & improve
We hold incident reviews and tighten the system over time.
Recent work, lightly anonymized.
NOC handoff, MTTA to 6 min
Took over monitoring and on-call for a production platform and cut mean time to acknowledge to six minutes.
Tested DR with 1h RPO
Implemented versioned backups and rehearsed restores to meet a one-hour recovery point objective.
Managed colo + Proxmox
Operated a colocation footprint and Proxmox cluster, handling patching, HA, and capacity.