Numbers moved, not marooned.
We move phone numbers and call flows off whatever you run today — legacy PBX hardware, a hosted platform like 3CX you’ve chosen to leave, or the now-retired Trixbox — and onto whatever platform we’ve agreed on, with the downtime measured in minutes, not days.
Local number portability (LNP) is paperwork plus timing. We handle the LOA and porting request, validate the numbers against the losing carrier’s records, inventory your DIDs, and schedule the cutover for a window that suits you — then we run the new path in parallel and keep a rollback ready before we commit. We’re able to quote and integrate with the platforms we’re partnered with, so the destination is your call, not ours.
The porting runbook, step by step.
LOA & porting paperwork
We prepare the Letter of Authorization and the porting request, matched to the losing carrier's records — the mismatches that reject a port get caught here, not on cutover day.
Port validation
We validate every number against the current account — service address, account number, PIN — before the request goes in, so the order clears the first time where the records allow.
DID inventory
We build a full inventory of your direct-inward-dial numbers — main lines, fax, hunt groups, the forgotten ones — so nothing is left stranded on the old system.
Scheduled cutover
We book the cutover for a window you choose and publish a runbook ahead of time — everyone knows what changes, when, and who to call.
Parallel-run & rollback
Where the platform allows, we stand the new path up alongside the old one and cut traffic over deliberately — with a rollback staged in case a number needs to fall back.
Minimizing downtime
We sequence the port so calls keep landing throughout — the goal is a cutover your callers never notice, not a maintenance weekend.
The reasons a migration stalls — handled.
Stuck on a system nobody supports
The now-retired Trixbox, an end-of-life PBX — or simply a current platform like 3CX you've decided to move off — we get your numbers off it without losing them.
Ports that keep rejecting
Most port rejections are records mismatches. We validate against the losing carrier up front so the order clears where the account data allows.
Fear of cutover downtime
A rehearsed, scheduled cutover with a parallel run and a staged rollback — so moving carriers doesn't mean a day of missed calls.
Numbers scattered across vendors
We inventory every DID and consolidate the port into one plan — main lines, fax, and the extensions nobody documented.