A private branch exchange, hosted and operated.
Hosted PBX is your private branch exchange — the switchboard behind your extensions — run in the cloud instead of a box in a closet. We stand it up, wire your desk phones and softphones to it, and own the dialplan that routes every call.
When open source fits we build on Asterisk, FreeSWITCH, or FreePBX and run it ourselves; when a managed platform fits better, we’re able to quote and integrate with the platforms we’re partnered with. Either way one team reads the dialplan and the SIP trace — no reseller forwarding your ticket.
Extensions through to failover.
Extensions & user provisioning
Per-user extensions, dial plans, and permissions — added or moved without a truck roll or a call to the vendor.
Auto-attendant / IVR
Menus, time-of-day routing, and prompts that send callers to the right place before a human picks up.
Voicemail-to-email
Messages land in the inbox as audio and transcript, so nothing waits on someone checking a mailbox.
Call routing, queues & ring groups
Ring groups, hunt lists, and queues so an inbound call finds a free extension instead of a dead end.
Failover & redundancy
No-answer and outage paths fall through to mobile, voicemail, or a standby node — the line stays reachable.
Desk phones & softphones
Provision Polycom/Yealink handsets, desktop softphones, and mobile clients against the same PBX.